How to give access to multiple Experience Communities

I recently worked on a Partner Portal in an environment with two other Communities, including a Customer Portal. One of the challenges I experienced during this was how to give access to the Partner to the Partner Portal and the Customer Portal. The challenge is quite easily solved with the use of a permission set … Continue reading How to give access to multiple Experience Communities

Benefits of CPQ Amendments and Renewals

Many of the Salesforce instances I work with have employed CPQ Amendments and Renewals and are experiencing the benefits of features that Salesforce provides out of the box. To learn about how to use Amendments and Renewals, please check out these two posts: Opportunity Renewal CreationAmendments and Renewal Quotes On the flip side, many have … Continue reading Benefits of CPQ Amendments and Renewals

How to Add an Audience in Experience Builder

A while ago, Salesforce introduced Audiences as a mechanism to help make the community experience more dynamic based on different factors that the user had - for example, their location or details from a specific field in their user record. In the Winter '21 release, Salesforce expanded Audiences' capabilities and introduced the ability to use … Continue reading How to Add an Audience in Experience Builder