More than a year ago I wrote an article detailing how to setup Email to Case for Gmail. That article was written specifically for Classic. Since that time many updates have been made on the Lightning side, including a Setup Walkthrough as part of the Service Cloud package for setting up Email to Case. The … Continue reading Updated Email to Case Setup (LEX)
Here is a quick look back of what happened in the month throughout the Salesforce community. I search Twitter and various Blogs to see some of the interesting news that comes out each month. What I’ve Learned as a Salesforce Consultant Brent Downey from Admin Hero brought us a very comprehensive article about the transition … Continue reading January ’19: Lookback at Salesforce
Wow, Spring '19 is already here, although, it does not look like Spring outside my window as I write this. I think this release really comes packing a punch, especially to those still living comfortably in the Classic world. As of 2020, we Classic users are going to be hit with some pretty big changes … Continue reading The Classic side of Spring ’19 Release
Happy New Year! Let's start the year with a quick recap of my favorite posts of 2018. Leave yours in the comments below. Monitor Setup Audit Trail via Email Alert CPQ Practice Questions Review: Provar My DevAdmin Toolkit 5 Practice Problems for APEX Triggers
In the land of CPQ, or really just using Products in Salesforce in general, there is some hidden meaning to the Delete button on the Product record, that until recently I had not even heard of. When clicking Delete on a Product record, one of two things is actually going to happen. First, you will … Continue reading What does deleting a Product actually mean?