It has been a few years since I originally wrote this article and passed the CPQ exam. In that time, Salesforce has made many new resources available to learn and understand CPQ.
Admin Life
How to give access to multiple Experience Communities
I recently worked on a Partner Portal in an environment with two other Communities, including a Customer Portal. One of the challenges I experienced during this was how to give access to the Partner to the Partner Portal and the Customer Portal. The challenge is quite easily solved with the use of a permission set … Continue reading How to give access to multiple Experience Communities
Considerations for Privacy and OWD
When you are starting in Salesforce, one of the first and most important things you will come across is organization wide defaults / org wide settings. These are the settings that define who can see the data inputted in your Salesforce org. There are many levels/layers of privacy and settings to get to a final … Continue reading Considerations for Privacy and OWD
Merging Organizations in NPSP
I have recently been volunteering for a Non-Profit organization to gain experience, specifically with the Non-Profit Success Pack/Cloud (NPSP) from Salesforce. Recently, one of the requests was to merge an Organization. Our initial thinking was to use the Manage Households button; however, I quickly learned that this only works for the Household Account Record Type … Continue reading Merging Organizations in NPSP
Summer ’21 Release – My highlights
This post is going out a little late, as by the time you are reading it, Summer '21 has already hit the shelves. However, I still want to call out what I found interesting from this newest release. MFA is coming whether we want it or not - make sure to read through this future … Continue reading Summer ’21 Release – My highlights
How to Add an Audience in Experience Builder
A while ago, Salesforce introduced Audiences as a mechanism to help make the community experience more dynamic based on different factors that the user had - for example, their location or details from a specific field in their user record. In the Winter '21 release, Salesforce expanded Audiences' capabilities and introduced the ability to use … Continue reading How to Add an Audience in Experience Builder
What Permissions are available for List Views?
First, let's start off with what a List View is - this is a list for any given object that can be accessed via the tab for that object. List Views are like reports in that you can change the columns, add filters, and even show charts. They are unlike reports though in two keys … Continue reading What Permissions are available for List Views?
Why Permission Set Grants Extra Field Level Access?
Alrighty, get ready for a slightly confusing scenario that hopefully teaches you something you didn't know about Profiles and Permissions. I, for one, was surprised to learn that this is how Salesforce works, even after all these years. So you have a Profile, Sales - Custom, and you have a Permission Set, called Camping. On … Continue reading Why Permission Set Grants Extra Field Level Access?
Spring ’21 Release – My Highlights
The Spring '21 Salesforce Release is just jam-packed full of new features that it was hard for me to pick the ones I found most interesting. But nonetheless, I read through all of the notes, and below are my top 20 picks. One quick thing I did want to call out is that Salesforce has … Continue reading Spring ’21 Release – My Highlights
Dynamic Forms – Winter ’21 Release
With the Winter '21 release, Dynamic Forms became GA for Custom objects in Salesforce. Dynamic Forms provide the ability to customize the Lightning Record Page by field, giving more control to admins than the Page Detail Layouts. Below, I will walk through some of the setup steps for the Dynamic Forms, but before doing so, … Continue reading Dynamic Forms – Winter ’21 Release