Benefits of CPQ Amendments and Renewals

Many of the Salesforce instances I work with have employed CPQ Amendments and Renewals and are experiencing the benefits of features that Salesforce provides out of the box. To learn about how to use Amendments and Renewals, please check out these two posts: Opportunity Renewal CreationAmendments and Renewal Quotes On the flip side, many have … Continue reading Benefits of CPQ Amendments and Renewals

Merging Organizations in NPSP

I have recently been volunteering for a Non-Profit organization to gain experience, specifically with the Non-Profit Success Pack/Cloud (NPSP) from Salesforce. Recently, one of the requests was to merge an Organization. Our initial thinking was to use the Manage Households button; however, I quickly learned that this only works for the Household Account Record Type … Continue reading Merging Organizations in NPSP

How to Add an Audience in Experience Builder

A while ago, Salesforce introduced Audiences as a mechanism to help make the community experience more dynamic based on different factors that the user had - for example, their location or details from a specific field in their user record. In the Winter '21 release, Salesforce expanded Audiences' capabilities and introduced the ability to use … Continue reading How to Add an Audience in Experience Builder

How to set up an Approval Condition – Advanced Approvals

Perhaps you read my last article on Advanced Approvals about how and when to setup Approval Chains, and you are now working on the Approval Rules and Approval Conditions in those Chains. In this guide, I will walk through setting up an Approval Condition and what the different fields on the page mean. Find your relevant Approval … Continue reading How to set up an Approval Condition – Advanced Approvals