A question I have heard since the Winter '19 release, where the Subscription Type options for CPQ products were expanded, is what is Evergreen and what is Renewal + Evergreen. In short form, an Evergreen subscription product is a product that never ends, think your Netflix subscription, its monthly and just keeps going until you … Continue reading Evergreen Subscriptions in CPQ
The Salesforce Admin Starter Kit is an unmanaged installable package for Salesforce that contains a variety of items great for any newly created Salesforce org. Designed for any small business or start-up that recently took the plunge and got Salesforce and wants to get their org up and running with some basic workflows, email templates, … Continue reading Salesforce Admin Starter Kit
In the Winter '20 release for Salesforce, In-App Guidance was launched. This is a tool that enables you to add prompts throughout Salesforce to help provide useful guiding information to your users where and when they need it most. The Summer '20 release extends the functionality in two ways. One for those who do not … Continue reading How to: In-App Guidance
While there is documentation about how dates are set in Salesforce, the documentation can become confusing, if not contradictory when you start looking into the details of which object controls the final dates. Salesforce says that the specificity for the Quote term and dates goes that the most granular level is the ruling level, meaning … Continue reading Quote Dates and Order Dates Relationship
The Summer '20 release did get pushed out this year due to Covid-19, however, we are finally in those initial phases where we get to see from the release notes what is coming out and potentially play with using a Salesforce Preview Org. I am going to share my favorite release items and let you … Continue reading My Summer ’20 Favorites
You have several contracts that have occurred on an account that have different subscription products with different end dates. You want to merge them together and renew them all into a single opportunity and quote. To do the scenario noted above you would use the Renew Contracts or Renew Service Contracts (depending on your CPQ … Continue reading How to: Renew Multiple Contracts from Account
*** You will need Lightning enabled and My Domain enabled for this app to work*** In 2018 I wrote a post about a tool put out by Salesforce Labs that was designed to help you convert your Profiles to Permissions sets. Well, thanks to a reader who called to my attention some changes to the … Continue reading Profile and Permission Set Helper (Update)
Updated 7/3/2020 - at the bottom of the post As of the Spring '20 release, we, admins can finally provide users the ability to assign tasks to queues. For those wondering what a queue is, it is a way of routing records to a specific group of people, roles, or public groups, that enables you … Continue reading Task Queue in Spring ’20 – Not what you might think
Why is the Order related list not showing up on my Opportunity page layouts? This may seem like a simple thing to fix, you may be saying. Add it to the layout and make sure the user has access to the Orders object. Despite going through all of the usual checks, including logging … Continue reading Why is the Order related list not showing?
You may have searched the internet high and low as I did to understand the purpose of Covered Assets. Lo' and behold you won't find anything -- save this article on it -- because it is not an object, nor is a "Covered Asset" really anything other than a re-labeled related list on the Contract … Continue reading What is a Covered Asset?