While it does not seem like spring in most of the US, Salesforce releases do not seem to care. Our Spring release is just around the corner, and my goodness, it comes jam-packed with so many items that I couldn't just pick a few. To keep this easy, I've separated them into categories and left … Continue reading Spring ’23 – these are a few of my favorite things!
Salesforce Industries provides software solutions for business process implementations that are tailored to a specific industry. Industries CPQ uses OmniStudio to create the order flow and the shopping cart to configure quotes and orders. Because of the demand for Salesforce Industries implementations, starting a consulting firm dedicated to this could be a profitable business idea. … Continue reading Introduction To Salesforce Industries
Recently, an acquaintance of mine, Rodrigo Crespo, discovered a funky issue with how Percent of Total products works with MDQ products. This article covers the funkiness and the key things to keep in mind if you set up the Percent of Total products connected to MDQ products. To learn more about MDQ check out my … Continue reading How to setup Percent of Total to work with MDQ?
I previously wrote an article describing the different Order settings of Salesforce OOTB. Once you have enabled those settings, some additional adjustments can still be made at either a profile or permission set level to allow users edit activated orders. All of the below settings are in the App Permissions in the Sales section: 1. … Continue reading How to Edit Activated Orders
The question in the title is one I have been asked on repeat over the last four years. The initial question is always at the object level, a wanting to understand which flavor they should pick: Opportunity --> Quote --> Contract Opportunity --> Quote --> Order --> Contract While some might think the obvious answer … Continue reading Should I use Orders in CPQ?
The audience for this post is those who are moving or doing one of the following: Moving into Salesforce CPQ from a third-party toolTransitioning from standard Salesforce Quotes to CPQCompleting an implementation of CPQ, where previously Amendments/Renewals were not correctly in use This article does not account for any data related to the Salesforce Billing … Continue reading What to consider when moving Legacy Data into CPQ?
If you have MDQ turned on and are also using the pricing setting on the Product Option record, the following issue has likely happened to you. Unfortunately, the documentation from Salesforce for resolving this is buried, so hopefully, this will provide some assistance. Suppose that you de-segment a product option and then resegment it. The … Continue reading How to fix incorrect MDQ Unit Price?
Dunnings - a word that my computer dictionary does not believe is real, but I promise you it is. It is the process that collections agents go through when they want to try and collect payments that are late or overdue. As the Revenue Cloud ecosystem grows to include the Finance side of the house, … Continue reading How to set up Dunnings in Salesforce Billing
When you have MDQ products set up in CPQ, you automatically get the Wand icon which you can use to segment or desegment the products. Out-of-the-box, these icons are visible and easily clickable. However, if a user desegments a product they have spent time setting up, they will lose all of the work (unless they … Continue reading How to hide the Desegment button for MDQ?
If you are looking to have a product that has its price calculated by another product or set of products, you will want to set up a Percent of Total product. Doing this requires a couple of steps. First, on the Product record that will be the Percent of Total product, you will want to … Continue reading How to set up a Percent of Total product