There were some highly anticipated releases in the Summer '19 release for Related Lists, although maybe not entirely as expected. First up are the changes to Lightning Record page selections for the Related List. One of the many requested items was to be able to have more than four columns in a Related List in … Continue reading Related Lists Summer ’19 Updates
For a while now I have been using the dropdown on the Report Builder to switch the builder into Classic mode anytime I wanted to be able to add a formula to a report. Well, lo and behold, Salesforce did add a formula function to the Lightning Report Builder, and it is quite fancy to … Continue reading How to add a formula in Lightning Report Builder
Recently I was playing around in a dev org and decided to create myself a custom app page in Lightning. One of the things that I was interested in doing though was adding a Global Action to that page. If you don't know what a Global Action is, it is an Action that is not … Continue reading How to add a Global Action to a Custom Page
If you have ever found yourself saying that you have too many fields on an object or maybe that you have duplicates on that object, then this is the How-To for you. Field Trip is a free App from the AppExchange designed to allow you to see which fields are used and how often by … Continue reading How to: Field Trip by RingLead
As part of the Service Cloud and the Service Console, you can provide your users access to Macros. Macros are like little robots that take over the items that you do repeatedly on a daily basis. An example of something that makes a good Macro is sending an email that already has a template and … Continue reading Sending an Email using Macros in Lightning
So you have a Quick Action that you want to add to either the Activity tab (if you on any Object but Cases) or on the Chatter tab (if you are on the Cases object). You have added it to the layout and clicked refresh and go to check out the new Quick Action, but … Continue reading Why won’t my Quick Action show in Lightning?
More than a year ago I wrote an article detailing how to setup Email to Case for Gmail. That article was written specifically for Classic. Since that time many updates have been made on the Lightning side, including a Setup Walkthrough as part of the Service Cloud package for setting up Email to Case. The … Continue reading Updated Email to Case Setup (LEX)