A quick guide to setting up Lightning for Outlook

Recently I posted a comparison blog about the differences between Salesforce for Outlook and Lightning for Outlook, Salesforce's two products that are designed to make your sales guys work more efficiently right out of their email client. Similarly to Salesforce, my winner in the race was Lightning for Outlook. After switching users from Salesforce for Outlook … Continue reading A quick guide to setting up Lightning for Outlook

Salesforce for Outlook or Lightning for Outlook, that is the question.

I know that this post may be a little late to the game since Lightning for Outlook came out back last summer (Summer '16) but I think it an important topic that could relieve many of the stresses I find people have with Salesforce for Outlook. First, let me address the question I know you … Continue reading Salesforce for Outlook or Lightning for Outlook, that is the question.

Change Management and what I learned not to do

Throughout my admin career, I have had the pleasure of working with many stakeholders. These stakeholders were either decision makers for their specific teams or decision makers for large portions of the company. Part of what I have learned from working with all of these different folks is that not all stakeholders are equal and that … Continue reading Change Management and what I learned not to do