You may have searched the internet high and low as I did to understand the purpose of Covered Assets. Lo’ and behold you won’t find anything — save this article on it — because it is not an object, nor is a “Covered Asset” really anything other than a re-labeled related list on the Contract Service Lines as part of the Service CPQ package.
So what’s the point? Well, the point is that this field, which is a lookup field between an Asset and a Contract Line, gives a similar behavior to the Subscribed Asset object, in that it gives the user the ability to see which Contract Lines (subscriptions) cover which Assets. This field, however, is only populated in very specific use cases, in which Salesforce can make the determination of the relationship between the Asset and the Contract Line. The point that it is created is when the subscription product is a Percent of Total of the Asset product and that there is only one Contract Line covering the Asset. Without the noted set up the field, and thereby the related list will forever stay blank.
3 thoughts on “What is a Covered Asset?”
Hi, what role do the entitlements play here? They seem the same as Covered Assets?
Aren’t Entitlements meant to be things like phone support etc, rather than components?
If you create an entitlement for the support product that covers the asset then you will get an entitlement record.
For some reason, I just cannot get the Covered Asset functionality to work.
I have a hierarchy of Assets (percentage of total) and a singular Contract Line Item that is supposed to cover them all, yet I don’t know what the specific criteria is for CPQ to populate this field, as I’ve tried almost everything and have resorted to Flow to populate it, but I feel like it will come back to bite me later doing it this way in Renewal etc.
Can you shed any light?