How to create a single Accounts and Service Contracts report

This tutorial will walk you through how to create a report that meets the requirement of Accounts with Service Contracts. The goal is not to add any fields and to start from the Account object. Unfortunately, Salesforce does not support Accounts and Service Contracts together for a custom Report Type as of the day of … Continue reading How to create a single Accounts and Service Contracts report

How to give access to multiple Experience Communities

I recently worked on a Partner Portal in an environment with two other Communities, including a Customer Portal. One of the challenges I experienced during this was how to give access to the Partner to the Partner Portal and the Customer Portal. The challenge is quite easily solved with the use of a permission set … Continue reading How to give access to multiple Experience Communities

Merging Organizations in NPSP

I have recently been volunteering for a Non-Profit organization to gain experience, specifically with the Non-Profit Success Pack/Cloud (NPSP) from Salesforce. Recently, one of the requests was to merge an Organization. Our initial thinking was to use the Manage Households button; however, I quickly learned that this only works for the Household Account Record Type … Continue reading Merging Organizations in NPSP

How to Add an Audience in Experience Builder

A while ago, Salesforce introduced Audiences as a mechanism to help make the community experience more dynamic based on different factors that the user had - for example, their location or details from a specific field in their user record. In the Winter '21 release, Salesforce expanded Audiences' capabilities and introduced the ability to use … Continue reading How to Add an Audience in Experience Builder