During the transition process to Lightning, one of the big user experience changes you may see is the difference in how the Convert button on a Lead works. The differences are completely beneficial to your users but may take some adjusting to the visual elements of it. Let's step through the Convert screen in Lightning: … Continue reading Converting Leads in Lightning
Tips & Tricks
How to Run a Report on Reports
Perhaps you are thinking about doing a Reports cleanup as part of your Lightning Transition. Salesforce has made it easy to report on Reports. Possible good use cases for using this Report type are: seeing how many reports you have in total, how many have been run recently, how many have NEVER been run (trust … Continue reading How to Run a Report on Reports
How to set up a Lookfield for the QLE
Recently I was asked about adding a Lookup field on a Quote Line to be filled in on the Quote Line Editor. As a result, I learned something new about the backend of CPQ. There is a special way to adjust what fields show up in the Lookup filter view and how to set it … Continue reading How to set up a Lookfield for the QLE
How to Add Campaign Members in Lightning
The user experience of many features in Lightning may differ in comparison to Classic. One such feature is adding Campaign Members to a Campaign. Related: Salesforce Lightning Reference Guide In Classic, the way you added Campaign Members was through the Manage Members button at the top of the Campaign screen. The button is a drop-down with … Continue reading How to Add Campaign Members in Lightning
How to add Product Image in Quote Line Editor
Recently, a customer wanted to display the images of the products they sell within CPQ to make it easier for their sales reps to identify the differences in the products. After much research and digging through the Salesforce documentation, I found it to be lacking in the context needed to do it in Lightning. Here … Continue reading How to add Product Image in Quote Line Editor
How to Set up Twin Fields in CPQ
You are probably wondering what is a Twin field and when do you use it. A Twin field is a CPQ feature that lets you create, for certain objects, two fields that are of the same name and type, and the data from one object is automatically populated onto the other object. Of course, there … Continue reading How to Set up Twin Fields in CPQ
How to: Audit Salesforce Profiles
Recently, I wrote a series of posts called The Ultimate Profile Auditing Guide. The purpose of the guide is to help you navigate viewing Profiles on a large scale through Excel as a means of running an audit on your Profiles. Below is the list of posts in the order that they go in. The … Continue reading How to: Audit Salesforce Profiles
When to use Recursion Checkbox in Process Builder
So for a long time, I have known about the Recursion Checkbox in the Process Builder; however, I have never found a reason to use it. I believe part of my shyness towards this checkbox has been that in the development world, there are very few instances where you want recursion to happen. Typically, we … Continue reading When to use Recursion Checkbox in Process Builder
Salesforce Lightning Reference Guide
The Salesforce Lightning Reference Guide has been designed to help Admins and users make the move to Lightning. In conjunction with all of the wonderful tools provided by Salesforce, this guide provides tips and inspiration to enable you to successfully cross the Lightning Transition finish line. In this reference guide you will find information on the following … Continue reading Salesforce Lightning Reference Guide
Troubleshooting Common CPQ Error Messages
We've all seen it, the random message that shows at the top of a CPQ Quote without any rhyme or a reason, at least not at the front of mind. I have compiled a list of common error messages and their troubleshooting steps, along with the relevant articles from Salesforce, in order to provide some … Continue reading Troubleshooting Common CPQ Error Messages
